iChancy serves players across Pakistan — every account, every deposit and every bonus transaction is handled with your privacy protected from start to finish.
iChancy takes the privacy of every Pakistani player seriously. This Privacy Policy explains in plain terms exactly what personal information we collect, why we collect it, how it is used, who it may be shared with, and what controls you have over your own data.
By registering on iChancy or continuing to use our services, you agree to the data practices described in this policy. If you have any questions, contact us at support@ichancy.best — in English or Urdu.
These principles guide every decision we make about your personal data. Full details follow in each policy section below.
iChancy does not sell, rent or trade your personal information to any third-party marketing company. Your data is used to operate the platform and process your PKR transactions — nothing else.
iChancy collects the minimum personal data necessary to register your account, verify your identity, process Easypaisa and JazzCash transactions, and comply with applicable obligations.
You have the right to access the personal data iChancy holds about you, correct inaccuracies, request deletion, and opt out of non-essential communications. All requests are handled within 30 days.
All data stored by iChancy is encrypted at rest. Connections to the platform use TLS/SSL encryption. Payment method details are tokenised — iChancy does not store raw card numbers or mobile wallet PINs.
iChancy retains personal data only for as long as necessary for the stated purpose or as required by applicable obligations. Retention periods are defined for each data category and are published in this policy.
Privacy requests, data access queries and complaints can be submitted in either English or Urdu. iChancy's support team responds to privacy inquiries within 5 business days.
iChancy serves players across Pakistan — every account, every deposit and every bonus transaction is handled with your privacy protected from start to finish.
iChancy ("we", "us", "our", "the Platform") is an online casino and sports betting platform operating at ichancy.best. iChancy is the data controller responsible for the personal information collected from players who register and use the platform.
Our primary user base is in Pakistan. This Privacy Policy is written with Pakistani players in mind and reflects our commitment to handling your personal data with the care and transparency that players in Pakistan deserve. All communications about privacy matters can be directed to our support team — in English or Urdu — at support@ichancy.best.
Plain language note: Being the "data controller" means iChancy decides what data we collect, why we collect it, and how it is used. We are responsible for making sure that data is handled properly and securely at all times.
iChancy collects personal data in three ways: information you provide directly, information generated automatically when you use the platform, and — in limited circumstances — information from third parties who help us verify your identity or process payments.
| Category | Data Collected | How Collected |
|---|---|---|
| Identity | Full name, date of birth, CNIC number | Registration form, verification process |
| Contact | Mobile number, email address | Registration form |
| Financial | Payment method identifiers (tokenised), transaction history, PKR amounts | Deposit and withdrawal processing |
| Device & Usage | IP address, device type, browser, session duration, pages visited | Automatic — platform analytics |
| Gaming Activity | Bet history, game preferences, win/loss records, session times | Automatic — game & betting systems |
| Communications | Support chat transcripts, email correspondence | When you contact iChancy support |
| Verification Docs | CNIC copy, proof of payment method ownership | Identity verification requests |
iChancy does not collect sensitive personal data such as biometric data, religious beliefs, health information, or political opinions. We do not collect data from children under 18 years of age — anyone found to be under 18 will have their account closed immediately.
From Faisalabad to Karachi — iChancy's privacy protections apply equally to every registered player across Pakistan.
iChancy uses the personal data it collects for the following purposes:
Marketing opt-out: You can unsubscribe from iChancy promotional emails at any time by clicking the unsubscribe link in any marketing email, or by updating your communication preferences in your account settings. Opting out of marketing does not affect transactional communications such as deposit confirmations and withdrawal receipts.
iChancy processes your personal data on one or more of the following lawful bases:
iChancy does not sell personal data to any third party. We share data only in the following limited circumstances, and only to the minimum extent necessary:
No marketing data sharing: iChancy does not share your personal data with advertising networks, data brokers, or any company for marketing or targeting purposes. Any third party that receives data from iChancy does so under a contractual obligation that restricts them to a defined processing purpose only.
Given that all iChancy transactions are conducted in Pakistani Rupees and processed through local payment methods, the following specific practices apply to payment data:
If you believe an unauthorised transaction has occurred on your iChancy account, contact support@ichancy.best immediately. iChancy will investigate and, where fraud is confirmed, work with the relevant payment provider to seek a resolution.
Every iChancy transaction — from Rawalpindi to Quetta — is secured with encryption and processed through verified local payment channels.
iChancy retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Regulatory obligation |
| Transaction records (PKR) | 7 years from transaction date | Financial record-keeping requirements |
| Gaming activity logs | 3 years from last activity | Dispute resolution, responsible gaming |
| Support communications | 3 years from last contact | Complaint resolution, quality assurance |
| Device & technical logs | 90 days | Security monitoring, fraud detection |
| Verification documents (CNIC) | Duration of account + 5 years | KYC/AML compliance |
| Marketing preferences | Until opt-out or account closure | Communication consent management |
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be attributed to any individual player.
As an iChancy player, you have the following rights in relation to your personal data. To exercise any of these rights, contact support@ichancy.best with your account username and a clear description of your request. iChancy will respond within 30 calendar days.
Request a copy of all personal data iChancy holds about you. We will provide this in a readable format within 30 days.
Ask us to correct any inaccurate or out-of-date personal data held on your iChancy account. We process corrections within 5 business days.
Request deletion of your personal data where we no longer have a lawful basis for retention. Note that data subject to legal retention obligations cannot be erased early.
Ask iChancy to restrict how we use your data while a dispute or query about that data is being resolved.
Request your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.
Where processing is based on your consent (e.g. marketing emails), you can withdraw that consent at any time through account settings or by contacting support.
iChancy uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device when you visit the site. They help iChancy deliver a functioning, secure and personalised experience. The following types of cookies are used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Keeping you logged in, securing sessions, processing transactions | Yes — cannot be disabled | |
| Aggregated, anonymised usage data to improve platform performance | Optional — can be disabled | |
| Remembering your language, display settings and game preferences | Optional — can be disabled |
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use core platform features including logging in and placing bets. iChancy does not use third-party advertising or tracking cookies.
iChancy implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
In the event of a data breach: If iChancy becomes aware of a security incident that affects player personal data, we will notify affected players within 72 hours of confirmation. Notification will describe what data was affected, what steps iChancy has taken, and what actions players should consider.
iChancy's services are strictly for adults aged 18 years and over. The platform does not knowingly collect personal data from anyone under the age of 18. Age verification is conducted during the registration process and may be repeated when a player requests their first withdrawal.
If iChancy discovers that an account has been registered by a person under the age of 18, the account will be immediately closed, all balances will be frozen, and any deposits will be returned to the original payment method after investigation. Any betting activity conducted by a minor will be voided.
If you believe a minor has registered on iChancy using your personal details or payment methods, please contact support@ichancy.best immediately.
iChancy reviews and updates this Privacy Policy periodically to reflect changes in our practices, platform features, or applicable requirements. When material changes are made, registered players will be notified by email and/or by an in-platform notification upon their next login.
The "Last Updated" date at the top of this page reflects when the policy was most recently revised. We encourage players to review this policy periodically to stay informed about how iChancy protects their data. Continued use of the platform after notification of changes constitutes acceptance of the revised policy.
If you have any questions, concerns or requests relating to this Privacy Policy or the personal data iChancy holds about you, please contact our team:
If you are unsatisfied with iChancy's response to a privacy inquiry, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Urdu support available: ہمارے سپورٹ ٹیم اردو میں آپ کے پرائیویسی سوالات کا جواب دینے کے لیے تیار ہے۔ support@ichancy.best پر ای میل کریں۔